Do market research: Many business owners think that market research simply means knowing your competition and being aware of what they are up to. A large part of market research is about knowing what your potential client wants. You will want to provide something for everyone, so catering to people with lower incomes should also be considered. Do some online or street surveys to find out exactly what the potential clients in your area are looking for and what you can add to your business that will keep them happy and coming back for more.

Hire an accountant: Having a budget and financial plan in place doesn’t just stop there. You will need the services of a reputable and efficient account from the very beginning stages of starting up your day spa. Your accountant will be able to ensure that the correct totals are allocated to certain areas. The accountant will also handle your tax situation. Having an accountant in your employ can save you a great deal of money and hassles.

Research your suppliers: Every salon and spa requires products and accessories that will be used to treat clients. These will need to be replaced and restocked on a regular basis. Be sure to look into the costs involved in purchasing stock and how much credit each of these suppliers allow along with their terms and conditions. Large amounts of interest on accounts could be a bad idea for your business.

Find day spas that have failed: Finding day spas that have failed and researching what it is that they did wrong can help you to avoid making the same mistakes. Many businesses fail due to “financial issues”, but make sure to find out how you can avoid running into the same issues.

Make a customer database: Before opening and during the first weeks of operating it will be important to collect potential clients contact details. Do small promotions at local shopping malls or centres to introduce your business and collect details so that you can send some specials and invitations to clients.

Start cold calling: When starting a new business it is important to believe in your product and sell it yourself. When you start up your day spa you are going to have to get onto the phone and start inviting corporate and business management teams to try out your services. This could do your business the world of good.